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Thread: [BUGS] BUG #14541: Getting error while installation

[BUGS] BUG #14541: Getting error while installation

From
prathmesh.p69@gmail.com
Date:
The following bug has been logged on the website:

Bug reference:      14541
Logged by:          prathmesh patil
Email address:      prathmesh.p69@gmail.com
PostgreSQL version: 9.6.2
Operating system:   Windows 8.1 64bit
Description:

I'm installing new Postgresql 9.6.2 setup into my windows 8.1 laptop, but
every time I'm getting error at start.
   I'm installing this database app for first time, please tel me whats
wrong with it, I also tried to download new setup 3 times also tried
previous versions also, but getting same error every time

Getting this error
  " There has been an error" Error With configuration or permissions,please
see lo files for more info.


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Re: [BUGS] BUG #14541: Getting error while installation

From
John R Pierce
Date:
On 2/11/2017 9:00 PM, prathmesh.p69@gmail.com wrote:
>    " There has been an error" Error With configuration or permissions,please
> see lo files for more info.

well, what error is in the log files?


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Re: [BUGS] BUG #14541: Getting error while installation

From
John R Pierce
Date:
On 2/13/2017 8:17 PM, prathmesh patil wrote:

On Mon, 13 Feb 2017 at 12:53 AM, John R Pierce <pierce@hogranch.com> wrote:
On 2/11/2017 9:00 PM, prathmesh.p69@gmail.com wrote:
>    " There has been an error" Error With configuration or permissions,please
> see lo files for more info.

well, what error is in the log files?


There is no log file available, or i just dont know where to locate it, please let me know where to find it.


I'd be looking ....  hmmmm. 

ahhh, this https://wiki.postgresql.org/wiki/Troubleshooting_Installation#Collect_the_installer_log_file    suggests theEnterpriseDB installer log is in the windows user TEMP directory, a file named install-postgresql.log or possibly bitrock*.log ...   the user TEMP directory is likely something like %USERPROFILE%\AppData\Local\Temp  (and in fact, is the value of environment %TEMP%, so Start -> Run -> %TEMP%  <enter>    should open it...)



-- 
john r pierce, recycling bits in santa cruz

Re: [BUGS] BUG #14541: Getting error while installation

From
Sandeep Thakkar
Date:
Yes, the bitrock installation logs should be present in the system temp without which it's difficult to find the cause. 

On Tue, Feb 14, 2017 at 11:17 AM, John R Pierce <pierce@hogranch.com> wrote:
On 2/13/2017 8:17 PM, prathmesh patil wrote:

On Mon, 13 Feb 2017 at 12:53 AM, John R Pierce <pierce@hogranch.com> wrote:
On 2/11/2017 9:00 PM, prathmesh.p69@gmail.com wrote:
>    " There has been an error" Error With configuration or permissions,please
> see lo files for more info.

well, what error is in the log files?


There is no log file available, or i just dont know where to locate it, please let me know where to find it.


I'd be looking ....  hmmmm. 

ahhh, this https://wiki.postgresql.org/wiki/Troubleshooting_Installation#Collect_the_installer_log_file    suggests theEnterpriseDB installer log is in the windows user TEMP directory, a file named install-postgresql.log or possibly bitrock*.log ...   the user TEMP directory is likely something like %USERPROFILE%\AppData\Local\Temp  (and in fact, is the value of environment %TEMP%, so Start -> Run -> %TEMP%  <enter>    should open it...)



-- 
john r pierce, recycling bits in santa cruz



--
Sandeep Thakkar