Thread: BUG #17934: Cannot run pgAdmin after upgrading from 15.2 to 15.3
The following bug has been logged on the website:
Bug reference: 17934
Logged by: Tony Marston
Email address: tony@tonymarston.net
PostgreSQL version: 15.3
Operating system: Windows 10
Description:
I have just upgraded from version 15.2 to 15.3, but when I try to run
pgAdmin there is a long time delay before it comes up with the message: "The
pgAdmin 4 server could not be contacted". Below that it shows full details
of the error which ends with the following:
import psutil
File "E:\Program Files\PostgreSQL\15\pgAdmin
4\python\lib\site-packages\psutil\__init__.py", line 241, in <module>
raise ImportError(msg)
ImportError: version conflict: 'E:\\Program Files\\PostgreSQL\\15\\pgAdmin
4\\python\\lib\\site-packages\\psutil\\_psutil_windows.cp310-win_amd64.pyd'
C extension module was built for another version of psutil (5.9.3 instead of
5.9.5); you may try to 'pip uninstall psutil', manually remove E:\Program
Files\PostgreSQL\15\pgAdmin
4\python\lib\site-packages\psutil\_psutil_windows.cp310-win_amd64.pyd or
clean the virtual env somehow, then reinstall
How do I fix this error?
Manika,
Can you please check this?
Can you please check this?
On Tue, May 16, 2023 at 2:37 PM PG Bug reporting form <noreply@postgresql.org> wrote:
The following bug has been logged on the website:
Bug reference: 17934
Logged by: Tony Marston
Email address: tony@tonymarston.net
PostgreSQL version: 15.3
Operating system: Windows 10
Description:
I have just upgraded from version 15.2 to 15.3, but when I try to run
pgAdmin there is a long time delay before it comes up with the message: "The
pgAdmin 4 server could not be contacted". Below that it shows full details
of the error which ends with the following:
import psutil
File "E:\Program Files\PostgreSQL\15\pgAdmin
4\python\lib\site-packages\psutil\__init__.py", line 241, in <module>
raise ImportError(msg)
ImportError: version conflict: 'E:\\Program Files\\PostgreSQL\\15\\pgAdmin
4\\python\\lib\\site-packages\\psutil\\_psutil_windows.cp310-win_amd64.pyd'
C extension module was built for another version of psutil (5.9.3 instead of
5.9.5); you may try to 'pip uninstall psutil', manually remove E:\Program
Files\PostgreSQL\15\pgAdmin
4\python\lib\site-packages\psutil\_psutil_windows.cp310-win_amd64.pyd or
clean the virtual env somehow, then reinstall
How do I fix this error?
Sandeep Thakkar
Hi Tony,
Sorry for the late response on this, we investigated the issue and released the installer with package revision no.2 (postgresql-15.3-2-windows-x64.exe) to resolve this issue.
Sorry for the late response on this, we investigated the issue and released the installer with package revision no.2 (postgresql-15.3-2-windows-x64.exe) to resolve this issue.
Please try downloading the installer from https://www.enterprisedb.com/downloads/postgres-postgresql-downloads
--
Thanks & Regards
Manika Singhal
EDB Pune
Thanks & Regards
Manika Singhal
EDB Pune
On 21-May-2023, at 9:08 AM, Sandeep Thakkar <sandeep.thakkar@enterprisedb.com> wrote:Manika,
Can you please check this?On Tue, May 16, 2023 at 2:37 PM PG Bug reporting form <noreply@postgresql.org> wrote:The following bug has been logged on the website:
Bug reference: 17934
Logged by: Tony Marston
Email address: tony@tonymarston.net
PostgreSQL version: 15.3
Operating system: Windows 10
Description:
I have just upgraded from version 15.2 to 15.3, but when I try to run
pgAdmin there is a long time delay before it comes up with the message: "The
pgAdmin 4 server could not be contacted". Below that it shows full details
of the error which ends with the following:
import psutil
File "E:\Program Files\PostgreSQL\15\pgAdmin
4\python\lib\site-packages\psutil\__init__.py", line 241, in <module>
raise ImportError(msg)
ImportError: version conflict: 'E:\\Program Files\\PostgreSQL\\15\\pgAdmin
4\\python\\lib\\site-packages\\psutil\\_psutil_windows.cp310-win_amd64.pyd'
C extension module was built for another version of psutil (5.9.3 instead of
5.9.5); you may try to 'pip uninstall psutil', manually remove E:\Program
Files\PostgreSQL\15\pgAdmin
4\python\lib\site-packages\psutil\_psutil_windows.cp310-win_amd64.pyd or
clean the virtual env somehow, then reinstall
How do I fix this error?--Sandeep Thakkar